Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
Free shipping and free returns.
Which payment methods are accepted in the Online Shop?
Visa, MasterCard, Diners Club, American Express, Paypall and SOFORT Überweisung are valid methods of payment.
How long will delivery take?
Expected delivery time is 10-15 days from purchasing
What exactly happens after ordering?
After ordering you will receive an order confirmation via e-mail. When the order has been processed in our database, your dress will be manufactured especially for you. We can guarantee a short production time of 10-12 days and send the package ont the same day or on the next business day.
Do I receive an invoice for my order?
You will receive your invoice attached to the delivery.